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Terms of Use

Last updated: 30 September 2026 · changes made on 17 September 2026 take effect on 1 October 2026, changes made on 30 September 2026 on 14 October 2026

By using the Tripeo app you agree to the following terms. The app is operated by Lukáš Hronec, Company ID No. 03243877, with a registered office at V zahradách 2462/31, 180 00 Prague – Libeň, Czech Republic.

1. Using the app

The app is provided "as is", with no guarantee of uninterrupted or error-free operation. The operator reserves the right to modify, limit or discontinue the app at any time.

2. Your account

You are responsible for protecting your sign-in credentials and for all activity carried out under your account.

3. Content you put into the app

Event content — names, notes, places, photos, amounts — is the responsibility of whoever created it. Add only what you have the right to add, and expect the other members of the event to see it.

Anyone adding a participant without an account vouches for having a reason to use that person's name.

4. Money and settling up

The app is a record, not a payment service. It does not transfer money, hold it or process payments — a QR payment is only a template generated from bank details, which you then send from your own banking app.

Users are responsible for the amounts they record and how they split them. Currency rates come from a public source and serve as an approximate conversion.

5. The Tripeo Premium subscription

Part of the app is paid for. A Tripeo Premium subscription unlocks the itinerary, to-dos, the backpack, transport, the Files section on your own Google Drive, duplicating an event, PDF export, and the map with place autocomplete. Polls, notes, the budget, payments and settling up, and the event overview stay free.

The subscription belongs to the event owner. Their active premium unlocks the event for the whole group; nobody pays anything for being a member of someone else's event. The one exception is your personal library of saved places, where what counts is the premium of whoever is looking at it.

The purchase happens in the App Store or on Google Play, depending on where you got the app. The store operator is the seller, the payment happens there, and we learn nothing about your card number. The price, the length of the period and any trial period are shown in the app before you confirm the purchase.

The subscription renews automatically for another period of the same length until you cancel it. You cancel it in the subscription settings of your store account, not with us, and at least 24 hours before the current period ends — otherwise it renews first. After you cancel, premium runs until the end of the period you already paid for. A trial period, if the store offers one, turns into a paid one when it ends, unless you cancel before that.

Refunds are handled by the store under its own rules — you ask Apple, or Google. If you are a consumer, you have the right to withdraw from a contract for digital content within 14 days; by purchasing, however, you expressly agree that performance starts immediately, and the right to withdraw ends with that. You can still ask the store for a refund afterwards.

When a subscription ends, the data stays. The paid sections of an event switch to read-only — you still see them, nobody just writes into them. Reading, exporting and downloading what you created stays available. Files and photos uploaded to the event owner's Google Drive remain on their Drive and under their control.

The operator may change what premium covers and what it costs. A change applies to the next period and the store announces it to you in advance.

6. Connecting Google Drive

An event owner can connect their Google Drive and thereby open the Files section for everyone else. Files and photos are stored on their Drive and remain under their control — the app reaches only the folders it created itself, and the connection can be revoked at any time.

Availability and deletion of those files is up to the account owner, not the app operator.

7. Prohibited conduct

You agree:

  • not to interfere with how the app technically works
  • not to use the app for unlawful purposes
  • not to attempt unauthorised access to other users' data
  • not to add content that infringes anyone else's rights

We have zero tolerance for objectionable content and abusive users. You can report content or a user and block a user directly in the app. We review every report within 24 hours, remove content that breaks these terms and may suspend or delete the account of whoever posted it.

8. Limitation of liability

The operator is not liable for data loss, indirect damage, or damage caused by improper use of the app. The app is a planning aid — the decisions you make with it remain yours.

9. Closing your account

You can delete your account at any time, directly in the app. What happens to your data is described in the Privacy Policy.

10. Changes to these terms

The operator may change these terms unilaterally, always with effect 14 days after the new wording is published on this page. You can reject a change by e-mail at support@tripeo.app; rejecting it closes your account.

11. Governing law and disputes

This relationship is governed by the law of the Czech Republic. Disputes are settled primarily by agreement, otherwise by the ordinary courts of the Czech Republic.

If you are a consumer, you can use the Czech Trade Inspection Authority (www.coi.cz) for out-of-court settlement of a dispute.

12. Contact

If you have any questions, write to us at:

support@tripeo.app
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